My partner and I just lately took a visit for the Virgin Islands and returned on 3/eleven/13. Our Flight home on American Eagle flight 4891 was delayed for just take-off from St Thomas to San Juan. We were imagined to capture a connecting flight, American Airways flight 1454 from San Juan to JFK in Big apple after a 2 hour layover. We were reassured in St. Thomas that we'd make our relationship and the plane would look forward to the connecting travellers. Whenever we arrived in San Juan we discovered our flight experienced now taken off. In trying to solve this we were being scolded for visiting the Erroneous counter (We were being sent by an American Eagle worker towards the American ticket counter). Amazingly while, While we had committed that “faux pas,†he was ready to print a Jet Blue ticket from his American terminal! Luckily we were last but not least on our method to our place – JFK in New York. After we requested about our baggage the American agent in San Juan wasn’t guaranteed what to tell us. He mentioned that they had probably skipped the flight to JFK as well but to check when we arrived there. As we expected, our bags did not comply with us to Ny so we submitted a claim and were despatched on our way again to Lisbon, CT 3 hrs away from New York. Another morning, on 3/eleven/13, we named American Airlines about our luggage and that’s where by the runaround began. We had been originally told that our baggage Ought to have designed it to JFK that morning but they may not tell.
I reside in NYC and operate in The style small business earning 30k a year, so purchasing a $360 flight was a big deal for me. I not too long ago utilized for and been given the AAdvantage bank card for the reason that as a result of organization I will now be bicoastal and touring NYC-LA pretty regularly, which was the reason for my last trip. I have already been flying AA for many years which is why I selected them as my airline of choice for my impending bicoastal vocation. On my very last flight #738 on March 25 2013 they misplaced my luggage and it has been around every week now. Resulting from the character of my flight I had several valuables in that bag. I am in Trend and have been amassing unusual and pricey items during my existence, a lot of which I brought with me and also have gathered on travels that I've flown with your organization.
I had been on hold with reservations several periods for very long amounts of time. One AA reservations and a single agent advised me it could Expense me an additional $189.00 to fly out upcoming morning then stated that flights were booked next working day.
I not too long ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is a small plane with tiny leg place, my knees had been embedded in the seat back in front of me, and it had been creating distress for me as well as the passenger in that seat. I requested the stewardess (“Ellen) if I could go into the exit isle, exactly where there was extra room. When I questioned she mentioned: “We're going to end counting heads ahead of we start enjoying musical chairs.†When she completed counting men and women, I went ahead and moved to at least one of two Open up seats in the exit isle–I didn’t talk to her once more as a result of her impolite reaction the first time. Ellen came about the general public tackle method: “Did you progress into the exit isle? Return to your seat.†I went back again right away. She continued to the PA: “There may be a $10,000 great, and I am not likely to shell out it.
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I've tried booking flights from Charlotte ,NC to Tobago. I'm not able to e-book these flight on yours or US Airs Sites,on the other hand I'm able to e-book them on Expedia and Travelocity. I didn’t want to e book these with a next get together.
The flight crew automatixallu manufactured me Examine my bag While thier have been various open up overhead bins. See connected flight details. It could be nice should they crew did bot observed it wasnt thier fault and dont blame them.
I have been traveling with American Airways for quite some time now and am now extremely shocked in a new occurrence. I'd just gotten back again from getaway to learn that my suitcase was lacking. American Airlines told me I had been designed to get it again the following day, yet I only received it two days later and found that my suitcase were ripped open up and destroyed.
History locator AQRPGM my practical experience Together with the ticket agent with the Miami international Airport was terrible. Arrived two hours just before my flight since the flight was boarding I'd my boarding pass I would like to Get headset arrived back along with the ticket agent stated I didn’t have a boarding go.
American Airways,I'm so upset !!! I had such a tough time with my disabled youngster!! You misplaced my stroller seat belt, i needed to walk all the way over the airport holding my 4 years outdated daughter…and after standing just one hour at the baggage declare they informed me to simply call your customer service ,guess what? They might’nt do anything!! it proceeds? unbelievable!!!
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the AA individual at the AA terminal to generally be incredibly snide, when actually I'd done all the things in my Regulate to obtain towards the plane within a well timed manner.
Worst Airline ever?!?! Missing my luggage in Charlotte NC, February six following supplying it (together with my wife’s) to two attendants on the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 days afterwards and after possessing undergone telephone hell plus some extremely non caring folks, I have had no Speak to from everyone. The conventional respond to is “we are still wanting to Track down your luggageâ€. Their questionnaire and all forms are sent to Baggage Declare Office but nobody definitely click this appears to be interested in accomplishing everything to alleviate their problems.
Bravo to American Airlines for giving the shock enhance for your staff. And not cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents had been cheerful and wished him an exceptionally Merry Xmas. Seriously ?? It’s about time we took back again our best needs and grumpy men and women just remain off the planes and maintain their viewpoints to on their own.